Who we are

Our website address is: https://fit4velo.co.uk.

Online Bookings

When you make an online booking through our website, we collect personal information such as your name, contact details, and payment information to process and manage your booking. This data is used solely for the purpose of providing the services you have requested and ensuring a smooth booking experience. We do not share this information with third parties except where necessary to process your booking or comply with legal obligations. All payment transactions are securely processed, and we take all reasonable measures to protect your data from unauthorised access.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Cookies

This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies. By using the Website, you consent to the use of cookies in accordance with this policy.

What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies

We use cookies for several reasons:

  1. Essential Cookies: These cookies are necessary for the operation of our Website. They enable you to navigate the site and use its features, such as accessing secure areas.
  2. Performance and Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the performance of the site and the user experience.
  3. Functional Cookies: These cookies allow the Website to remember your preferences and provide enhanced, more personalized features. For example, these may be used to remember your login details or language preferences.
  4. Advertising and Targeting Cookies: We may use these cookies to make our marketing more relevant to you. They help us track your online activity and provide you with tailored advertising based on your browsing patterns.

Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Website and deliver advertisements on and through the Website.

Your Cookie Choices

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, please note that disabling cookies may affect the functionality of the Website and your ability to access certain features.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about our use of cookies.

Contact Us

If you have any questions about our use of cookies, please contact us at:

Fit4Velo
Email: richard@fit4velo.co.uk